function callUser()
{
  var ph = $('phone').value;
  selectBox = $("fromCntry");
  var cntry = selectBox.options[selectBox.selectedIndex].value;

  if(ph == '')
  {
    alert("Please enter a valid phone number and try again");
    return false;
  }

  new Ajax.Request('/my/forgotpwd/processRequest',
    {
      method:'post',
      parameters: { cmd: 'callUser', phone:ph, cc:cntry, random: random_int() },
      onSuccess: function(transport)
      {
        var response = transport.responseText || "ERROR:: System Error, please refresh the page and try again. If problem persists please contact care@dialsimple.com";

        if(response.match('ERROR') || response.match('error'))
        {
          var resp = response.split("::");
          if(resp[1] !== undefined)
          {
            alert(resp[1]);
          }
          else
          {
            alert(response);
          }
        }
        else if(response.match('RCP'))
        {
          alert("Some Problem occured. Please refresh the page and try again, if problem persist contact us at care@dialsimple.com");
        }
        else if(response.match('REDIRECT'))
        {
          var resp = response.split("::");
          if(resp[2] !== undefined)
          {
            alert(resp[2]);
          }
          if(resp[1] !== undefined)
          {
            window.location = resp[1];
          }
          else
          {
            window.location = "/my/login?done='/my/home'";
          }
        }
        else
        {
          //alert(response + ' ' + sno);
          alert(response);
        }
      },
      onFailure: function(){ alert('Some problem occured, try again...'); window.location.reload(true);}
    });
}